Privacy Policy

 

Carrot Technologies (”Carrot”) maintains high standards for the protection of privacy over the Internet. The following policy statement explains how Carrot protects the privacy of information transmitted over the Internet from its web-site visitors. Generally, Carrot only obtains specific and individualized data about its web-site visitors when such information is supplied voluntarily, i.e., when web-site visitors send electronic mail to or purchase services from Carrot. Carrot then uses the information for the purpose of fulfilling the visitors’ requests. However, Carrot gathers some generic information automatically, solely to help determine the success and usefulness of its web-site and to determine customer service needs. In the future, Carrot may increase its technical abilities for gathering data about visitors in order to enhance the services offered to visitors and customers. This privacy policy will be periodically updated to reflect any such changes to Carrot’s practices.

Carrot’s web-site may employ “cookies”. Cookies are small segments of text that are transmitted to a visitor’s web browser and which store information on the visitor’s hard drive. This information is later transmitted back to the server that originally sent it to the visitor upon a later visit to that site. Cookies allow servers to recall previous transactions to avoid repetition in data gathering. A visitor can configure its equipment hardware, usually with its browser to provide notification when they receive a cookie. The visitor can refuse it.

Carrot will not sell or reveal information obtained about its visitors to anyone outside of Carrot unless authorized by the visitor, it is legally required, or such disclosure is required to protect the safety of employees, visitors, customers, or property. Carrot does not send “junk” e-mail, also known as “spam”. In certain instances, when it wishes to contact customers via e-mail, respond to messages, confirm purchases, or transmit information requested by a visitor, Carrot will use e-mail. Any time a customer or visitor receives e-mail it does not want from Carrot, the customer can request that Carrot not send further e-mail.

Carrot has security measures in place for protecting data conveyed during a visitor’s purchase of Carrot’s services. Carrot’s employees, partners and subcontractors are required to protect the privacy of such data. Carrot wants its visitors and customers to feel that their privacy will be protected when the visitor accesses their account or purchases services from Carrot on-line. Carrot denies any responsibility for the privacy protections or content offered by other sites to which Carrot’s website may contain links.

Because Carrot desires accuracy in the information it obtains and uses about its visitors and customers, Carrot will attempt to verify its data and will ask its customers to notify it of any inaccuracies or mistakes of which they may become aware through their on-line account data and monthly bills.